Navigating the health care system can be challenging
Even when a person is well, it can be difficult to navigate the healthcare system: Whether it’s knowing which specialists are required, keeping track of multiple appointments, accessing electronic portals or ensuring follow-up, managing our healthcare needs has become more complicated.
For patients with serious injuries or illness, this can be even more challenging. Many need assistance and support, and the involvement of family or a partner isn’t always realistic.
Add in the effects of pain, medications, or even just normal age-related changes and it can be a struggle to keep track of everything.
Help, when it’s needed most
Private health care navigation helps with the burden of coordinating health care needs, addressing barriers in a timely manner and allowing a focus on recovery.
Services can be beneficial to seniors, those recovering from surgery or an injury, and when chronic health needs become overwhelming. We have experience supporting patients with complex needs and the resources to assess and provide the appropriate levels of support.
Private health care navigation can be provided in your home, community, and hospital.
Some of the areas we can assist with include:
- Keeping track of medical appointments and schedule necessary follow up
- Arranging transportation to medical appointments (either through funded/volunteer service or private)
- Arranging for additional services such as occupational therapy or physiotherapy if needed
- Researching funded services and supports and assist with paperwork as needed
- Attending appointments to provide support with relaying important history/symptoms etc. and to make notes which could be shared with family, care providers etc.
- Facilitating referrals for private personal support worker services, developing PSW task lists as well as monitoring schedule, quality of services etc.
- Liaising with family and other caregivers to ensure consistency in approaches and keep everyone up to date
- Attending care team meetings
- Keeping track of medical records/reports as needed
- Helping to set up systems to ensure healthcare stays organized for providers and insurance companies
- Advocating for the patient when necessary
How can we help you?
Services are available as a one-time block at a flat fee or a monthly service. Contact us to discuss your, or a loved one’s, needs and we can provide a tailored cost estimate.
