Experienced and compassionate Complex Injury Case Management
Individuals with complex medical conditions and catastrophic injuries require skilled case management to ensure they have the appropriate medical and rehabilitation treatment and support to navigate insurance related processes. In addition to assembling and coordinating a skilled team, strong and effective case management optimizes recovery through identifying barriers and ensuring funds are allocated towards treatments that will have maximal impact on functional recovery while also clearly documenting injuries and associated needs.
Ms. Caissie Scoular relies on her experience and education to ensure individuals have the services they need to attain their maximal recovery. She provides the following services:
- Initial assessment to determine nature of injuries and additional assessments and treatment required;
- Review of medical documentation to ensure clear diagnoses and to provide necessary information to all stakeholders;
- Facilitation of referrals to experienced and skilled therapists, specific to injury type and geographic location when possible;
- Regular meetings with injured individual and family to provide ongoing education and support relative to rehabilitation process;
- Support with insurance related forms and paperwork;
- Attendance at medical appointments where required to support sharing of information and follow through with recommendations, and sharing of clinical information to specialists when appropriate to assist with medical evaluation and recommendations;
- Coordination of therapy team through regular team teleconferences and meetings; and
- Regular communication with legal and insurance professionals to ensure stakeholders have the necessary information.
Caissie Scoular Complex Case Management
Our goal is to drive maximal recovery.
Ms. Caissie Scoular is well versed in the Statutory Accident Benefits Schedule (SABS) which enables her to effectively communicate and collaborate with insurance and legal professionals as well as to provide expert ongoing support to injured clients regarding the rehabilitation process. She strongly believes rehabilitation should be evidence based, goal oriented, and cost effective.
